DARO: It's important to meet the needs of our users
Semi-trailer axle, as a kind of axle without driving function and steering function, the main role is to support the body and the weight of the goods.
As the number of axle factories continues to increase, it seems to be getting easier and easier for car owners to buy axles. Just the large and small brands on the market are dazzling. But Mr. Li, from Jiangsu Province, had trouble buying an axle.
Mr. Li runs a machinery factory, which mainly produces all kinds of engineering and construction machinery, such as mobile crushing equipment and grinding equipment. Due to the relatively large weight of these machinery, it is very inconvenient to move, especially when loading or shipping, we need to find a large tonnage crane to assist. Over time, problems with efficiency and cost emerged. So Mr. Li came up with the idea of using a trailer instead of a crane.
Unexpectedly, once the trailer body was designed, finding the right trailer axle became a problem.
According to the use requirements, the tonnage of the axles required by Mr. Li is 25t and the length is 2.6m. At present, the axle wheel base of most trailers on the market is 1820 or 1840, the length can do about 2180, and the length of 2.6m is almost no. In addition, this batch of axle tonnage is large, the use of special conditions, the axle strength, toughness and bearing capacity requirements are higher than ordinary axle, which is not a small test for the manufacturer's production technology and technology.
After consulting several trailer axle factories, Mr. Li got two kinds of answers: one is that the production equipment can not meet the production demand, "can't do"; The other is can be done, but because of the special use condition of the finished product, the warranty period can only be half of the ordinary axle.
This was a little hard for Mr. Li to accept. "I usually use this batch of trailers in the factory, mainly to move these mechanical equipment, although not on the road to run, but the warranty period is too short, I don't know. If something goes wrong in the next three or three days, or it breaks down soon after we buy it, it will have a big impact on our production operations." Mr. Li said, "I know now many axle factories focus on lightweight, in the axle bearing are afraid to give me a guarantee, manufacturers are afraid to promise, then I dare not use."
After a few twists and turns, a friend introduced Mr. Lee to DARO trailer axles.
DARO Axles is located in Quanpu Town, Liangshan, Shandong Province, is a specialized research and development of axles factory, established in 2001, has 20 years of industry experience. At the very beginning, DARO was mainly engaged in semi-finished axles. Many axles used by trailer and bridge factories were ordered from DARO. At that time, the freight market overloading disorder is common, the actual load of more than ten tons of axles can often double. "You have to be hard to make iron." DARO's ability to stand and grow in this market environment and maintain a record of zero quality disputes over the past 20 years reflects the reliability of its product quality.
"My friend has been trucking for almost ten years, using DARO axles all the time. In his words, there was nothing wrong with the DARO axle for three or five years, so I wanted to get in touch." Mr. Li said.
After knowing Mr. Li's ordering requirements, DARO's product designers and production leaders analyzed the drawings, starting from raw material optimization, how to debug production equipment and quality inspection instruments, and how to ensure the machining depth and accuracy of thickened and lengthened workpiece in each process.
"At first I was worried if I would be told I couldn't do it." "Unexpectedly, after confirming the parameters and drawings with me, they soon replied that I could do it and did not discount the warranty, so I ordered 12 pieces first," Li said.
After a 10-day construction period, the production of this batch of 25t tonnage and 2.6m length custom axles with extra length was completed and shipped as scheduled.
So far, Mr. Li has been using this batch of axles for more than two months, and the overall performance makes him very satisfied: "There is no special experience in use, but it is relatively easy, and the equipment has been pulled back and forth for many times, no problem, relatively stable."
Mr. Li also said that in addition to the axle itself, DARO also made Mr. Li feel very considerate in terms of service. During the more than two months of use, the service staff of the manufacturer would contact him regularly to ask about the use of the axle and whether the use needs were fully met during use, so as to better improve the product. This is also DARO's greatest responsibility to the users. "The next few axles are ready to be customized from DARO."
